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Manage Customers

Sangho’s Customer module lets you centralize buyer information, view their payment history, and manage their saved payment methods.

Create a Customer Manually

  • 1. Go to Dashboard → Customers → New Customer
  • 2. Fill in: name, email, phone, country
  • 3. Optional: add internal notes and metadata
  • 4. Click Create

Customer Profile

Each customer profile shows: contact information, total spent, transaction count, saved payment methods, active subscriptions, invoices, and a full payment history.

Saved Payment Methods

When a customer pays with the “Save my method” option, their payment method is saved for future purchases. From the customer profile, you can view and revoke these methods.

Deletion and GDPR

Deleting a customer anonymizes their personal data (name, email, phone) in compliance with GDPR. Their transactions remain in logs for legal and accounting reasons, but without identity references.

Important

Customer deletion is irreversible. Active subscriptions must be canceled before deletion.

Customer Blacklist

To permanently block a customer (fraud, abusive chargebacks), go to their profile and click “Add to blacklist”. Any future payment attempt will be automatically rejected.

Available Fields

FieldTypeDescription
namestringCustomer full name
emailstringUnique email (search index)
phonestringE.164 format (+24177000001)
countrystringISO country code (GA, CG, CM...)
descriptionstringInternal notes not visible to the customer
metadataobjectFree data — ID in your system, segment...

Search and Filters

  • Search by name, email, or phone
  • Filter by country
  • Filter by creation date
  • Filter by total spent
  • Filter by status (blacklisted, active subscriber)
Note

Customer search is powered by Algolia — instant, typo-tolerant, and available even on large datasets.