Notifications and Alerts
Sangho sends automatic notifications to keep you informed of your account activity: payments received, payouts made, security alerts, and more.
Notification Channels
| Channel | Description | Configuration |
|---|---|---|
| Sent to the account address (or a dedicated address) | Settings → Notifications → Email | |
| SMS | Important alerts on your phone number | Settings → Notifications → SMS |
| In-app | Dashboard notifications (bell icon) | Enabled by default |
| Webhook | Events sent to your server | Settings → Developers → Webhooks |
Notification Types
| Event | SMS | In-app | |
|---|---|---|---|
| Payment received | yes | (configurable) | yes |
| Payment failed | yes | no | yes |
| Payout made | yes | no | yes |
| KYC approved/rejected | yes | no | yes |
| Subscription renewed | yes | no | yes |
| Subscription unpaid | yes | yes | yes |
| Login from new device | yes | yes | yes |
| API key created/revoked | yes | no | yes |
Customize Alerts
From Settings → Notifications, enable or disable each notification type independently. You can also set an amount threshold: receive an SMS alert only for payments above 50,000 XAF, for example.
Security Alerts
Certain security alerts are mandatory and cannot be disabled: login attempt from a new device, API key creation, password change.
Periodic Summaries
Receive a daily or weekly activity summary by email: revenue, transaction count, conversion rate, new customers.
| Summary | Sent | Content |
|---|---|---|
| Daily | Every morning at 8am | Day revenue, transactions, new customers |
| Weekly | Monday at 8am | Week summary, vs. previous week |
| Monthly | 1st of month | Full report, MRR, top customers |
Note
Periodic summaries are available on Growth, Business, and Enterprise plans.