Commissions and Fees

Sangho applies a simple pricing model: a percentage on each successful transaction, plus a fixed fee of 190 XAF. The rate varies depending on your plan. No monthly subscription on the Starter plan.

Commission grid

Method	Starter	Growth	Scale	Business
Airtel Money	2.9% + 190 XAF	2.6% + 190 XAF	2.2% + 190 XAF	Negotiated
Moov Money	2.9% + 190 XAF	2.6% + 190 XAF	2.2% + 190 XAF	Negotiated
Visa / Mastercard	2.9% + 190 XAF	2.6% + 190 XAF	2.2% + 190 XAF	Negotiated
American Express	2.9% + 190 XAF	2.6% + 190 XAF	2.2% + 190 XAF	Negotiated
PayPal	2.9% + 190 XAF	2.6% + 190 XAF	2.2% + 190 XAF	Negotiated

Fees not charged

• Sandbox transactions (test payments)
• Refunds (Sangho fees are not refunded)
• Failed or canceled transactions
• API queries (GET)
• Subscriptions in trial period

Special fees

Fee	Amount	Description
International bank transfer	1% (min. 2,000 XAF)	Payouts outside the BEAC zone
Chargeback	5,000 XAF	For a card dispute initiated by the bank
Currency conversion	1.5%	If the payment currency ≠ account currency

Note

Payouts to BEAC bank accounts are free on the Growth, Scale, and Business plans.

Cost simulator

For 100 transactions of 10,000 XAF (Mobile Money, Growth plan):

Commission : 100 × (10,000 × 2.6%) = 26,000 XAF
Fixed fee   : 100 × 190 XAF = 19,000 XAF
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Total fees     : 45,000 XAF
Total collected: 1,000,000 XAF
Net to merchant: 955,000 XAF
Effective rate : 4.5%